Shipping policy

 

SHIPPING

We ship or deliver your orders through our shipping partners below:

LBC EXPRESS - Rates Starts at P150

LBC BRANCH PICK-UP - Available, Just use your LBC Branch Choice as the delivery address and the Shipping Rate will be adjusted accordingly ; Rates Starts at P90

GOGO EXPRESS - Rates Start at P80

GRAB / LALAMOVE - Charged to Recipient [Pick up in Makati City]

SAME DAY DELIVERY - Is available within Metro Manila

You may contact us through the following channels for same day order & delivery processing subject to availability and for confirmation

info@wearsundae.com

facebook.com/wearsundae

instagram.com/wearsundae 

FREE SHIPPING - Available for orders P2,800 + above via GOGO EXPRESS. If you want to use another shipping method, please select it upon check out.

Shipment Processing Time

METRO MANILA - 2 to 5 days

LUZON, VISAYAS, MINDANAO - 2 to 21 days or more (Due to current situation : Quarantine, Border Restrictions and/or weather) 

Orders are not processed shipped or delivered on Weekends and Holidays. 

Delivery delays can occasionally occur. Please note that any delay on the courier's side is beyond our control. We will do our best to follow up your order. 

During Sale or Promotions Season, there will also be some delays. But we will contact you should your order take longer than usual. 

Will I get a tracking #?

An email containing your tracking number will be sent once your order has been processed/dispatched. You may track your order through the following links:

 Tracking information will be updated within 48 hours after shipping notification email has been sent. 

If you need help with tracking your order, pls email admn.wearsundae@gmail.com

For International orders:

All international orders will be shipped out via DHL Express. Orders may be subject to import duties and taxes, which are levied once a shipment reaches destination.

Sundae Swimwear cannot be held responsible for any duties/taxes applied to your purchase. Duties, taxes, and/or other fees applied will be the responsibility of the buyer. To gain more information about the duties and taxes, please contact your local customs offices.

 *Shipping Terms are subject to change without prior notice. Last updated 20Nov2020.